Store Setup · Beginner

How to Connect a Custom Domain

Point a domain you own at your Community E-commerce store, and keep search engines pointed at the right version.

By The Community E-commerce Team · Published · 4 min read

Before you start

You need access to the account where you bought your domain, and a store that has finished building.

Step 1 — Open your store settings

Go to your store, then Domains. You will see your current platform address.

Step 2 — Add your domain

Enter the domain exactly as you want it to appear, including www if that is your preference. We recommend using the www version as the canonical address.

Step 3 — Update your DNS records

Copy the records shown on screen into your domain provider dashboard. DNS changes usually apply within an hour, occasionally longer.

Step 4 — Wait for verification

The status changes automatically once the records resolve. A secure certificate is issued for you.

Step 5 — Check redirects

Once the custom domain is live, your platform address should redirect to it permanently so that only one version competes in search results.

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